general terms and conditions

 

 

 

 

Sect. 1   Scope of validity, customer information

 

The following general terms and conditions (GTC) govern the contractual relationship between Marcus Chiba and consumers and entrepreneurs who purchase goods in our shop https://chiba.de/onlineshop/de/. Conditions that oppose or differ from our terms and conditions are not accepted by us. The contract language is German.

 

 

Sect. 2   Conclusion of contract

 

(1) The offers on the internet represent a non-binding invitation to you to purchase goods.

 

(2) You can add one or more products into the shopping cart. In the course of the order process you enter your data and desires concerning payment method, delivery modalities etc. Once you have entered your information and clicked the order button, you submit a binding offer to conclude a purchase contract. You can also submit a binding order by telephone or by fax.

 

(3) With the immediate submission of confirmation of receipt by e-mail or by fax the offer will also simultaneously be deemed accepted and the sales contract concluded. In the case of a telephone order, the purchase contract is deemed valid if we accept your offer immediately. If the offer is not accepted immediately, then you are no longer bound to it.

 

 

Sect. 3   Customer information: Storage of the contractual text

 

Your order with details of the contract concluded (e.g. type of product, price, etc.) will be stored by us. We will send the GTC to you, but you can also access the GTC at any time via our website. As a registered customer you will have access to your past orders in the customer login area: My customer account.

 

 

Sect. 4   Customer information: Correction note

 

You can amend your entries at any time before submitting the order by using the delete key. We will keep you informed throughout the checkout process of further correction options. You can terminate the order process also at any time by closing of the browser window completely.

 

 

Sect. 5   The warranty

 

The warranty complies with the statutory provisions.

 

 

Sect. 6   Jurisdictional venue

 

The exclusive jurisdictional venue for all disputes arising under this contract is our registered office, if you are a merchant.

 

 

Sect. 7   Consumer information: Non-participation in a dispute settlement procedure

 

We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer complaint office (“Verbraucherschlichtungsstelle”)